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When you think about tools to make your business run well, everything from trucks to hand saws probably come to mind. Don’t overlook the importance of back office tools. A customer relationship management (CRM) system can save you time and give you the freedom to grow your business. You may have a CRM since day

Guest Post By FieldPulse CEO and Founder, Gabriel Pinchev Building your contracting business takes a tremendous amount of effort. It requires three things:finding and selling to new customers, delivering great service, and managing everything behind the scenes. For each area, focusing on the customer experience throughout their lifecycle (or customer journey) can bring significant returns.