Our Pricing
PROACTIVE | TRANSPARENT | PROBLEM SOLVERS | TEAM PLAYERS | LEADERSHIP
Our Pricing
PROACTIVE | TRANSPARENT | PROBLEM SOLVERS | TEAM PLAYERS | LEADERSHIP
Just like your skilled trade business... we have a team based model!
Have questions before you get started? Check our FAQ page
$27.50 per Hour
Level 1
0-124 actions per week
$34.50 per Hour
Level 2
125-249 actions per week
$52.50 per Hour
Level 3
250-499 actions per week
- Phone Services: Answer all inbound calls & make associated outbound calls & tasks each week.
- CRM Input: All leads placed into your CRM.
- Email Monitoring: For incoming leads
- Tools & Communication: Trello for all your information, and Slack to connect your team.
- Management & Oversight: Training and support of your CSR by a leadership team.
$50 per Hour
Follow Up Coordinator
2 Hour Blocks
- Phone Services: Make outbound calls in a follow up sequence-based on your needs.
- CRM Input: Place all accepted work into the scheduling queue.
- Tools & Communication: Trello for all your information, and Slack to connect your team.
- Management & Oversight: Training and support of your CSR by a leadership team.
* Our $79 onboarding fee provides your business with a 2-hour trial period and set up
$299 per month/$20 per booked call
Evenings & Weekends Coverage-Service Titan Customers
Near-shore CSR: 24 x 7 (or after hours as needed)
* Our $999.00 After Hours onboarding fee provides your business with a 1 day trial period with the set-up of scripting and all tools.
Additional Add-Ons
Communications
Communications Add-Ons
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EMAIL MONITORING: Monitoring & responding to emails from customers - $49 per week
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FACEBOOK MESSAGES: Interact with customers on Facebook messenger, via SLACK channel - $49 per week
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TEXT MESSAGES: Interact with customers on texting platform daily and document interactions on your CRM as required - $49 per week
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LIVE CHAT MESSAGES: Interact with customers on live chat platform via SLACK channel and document interactions on your CRM as required - $49 per week.
Financial
Financial Add-Ons
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PAYMENTS: Accept deposits, pre-payments and payments and document on your CRM as required - $49 per week.
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INVOICING: Create and send invoices daily and document interactions on your CRM as required - $49 per week.
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ACCOUNTS RECEIVABLE: Follow up with customers on outstanding invoices by email and phone and document interactions on your CRM as required - $49 per week.
Marketing
Marketing Add-Ons
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TEXT CAMPAIGNS: Create and send outgoing Text Campaigns and document results on your CRM as required - $99 each send.
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MONITOR MARKETING OUTLETS: Native management of Google, Angi, Yelp or other as requested and document results on your CRM as required - $49 per week.
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FACEBOOK/INSTAGRAM POSTS: Post before and after pictures with simple call to action text - $49 per week.
HR
Human Resources Add-Ons
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POST INDEED ADS: Post and monitor up to 4 Indeed ads - $29 per week.
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COMMUNICATE WITH APPLICANTS: Pass or fail applicants within Indeed based on owner's requirements - $29 per week.
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SCHEDULE INTERVIEWS: Email or call to schedule applicant interviews - $49 per week.
Dispatching
Dispatching Add-Ons
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DISPATCH SUPPORT: Pricing based on number of technicians and CRM - please let your Regional Manager know you are interested, and we will supply a custom price.
Did you know that most CSR's have between a 10-13% absenteeism rate?
MANAGEMENT, OVERSIGHT AND REDUNDANT COVERAGE ARE ALL PART OF OUR SERVICES!
All Clients Receive:
US-based Team Members
Coverage of the full day - Monday-Friday 8am to 5pm (Every US Time Zone)
Real time communication thru SLACK
Custom Company Information on Trello